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2008-01-02 5-D Power PointOperational Review & Recommendations For City of Alameda Golf Operations December 18, 2007 ~ ~ ~ ~ ~~~~ ~r~~ t~~~ ~~~~r~~~s~~~ ~~~~~C +°~~; Operational Review and Recommendations For City of Alameda Golf Operations Presented By: Ed Getherall • NGF Consulting • (561) 354-1650 Richard Singer • NGF Consulting • (561) 354-1642 egetherall@ngf.org; rsinger@ngf.org ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES National Golf Foundation • Research Organization Founded in 1930s • Information Clearinghouse for Golf Industry • NGF Consulting • Purpose of Study ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES NGF Activities 1. Market Analysis -supply/demand dynamics 2. Facility analysis and inspection by agronomist 3. Meetings with stakeholders 4. Survey of Chuck Corica customers 5. Comprehensive operations review ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Chuck Corica Golf Complex • Rich in tradition and history • Two unique 18-hole layouts ^ Earl Fry Course -classic design that dates to 1920s ^ Jack Clark -William P. Bell and son from 1950s • Mif Albright - 9-hole par 3 • Largely local clientele • Very active clubs • Premier Junior program ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Facilities Review • The goal of improvements was to strengthen golf course asset. • In past, improvements have largely been made on piecemeal basis. • NGF Consulting identified approximately $10 million in recommended improvements. • Must first create a global Master Plan for the facility. ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES The Alameda/East Bay Market • 3.3+ million people living within 20 miles of Chuck Corica • Demographic profile generally predictive of high golf demand. • Recent troubles in high-tech and housing industries have reduced discretionary time and income. ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Competitive Golf Market National • National and regional rounds played have declined since 2000. • In 2006, 146 18-hole equivalents closed and 119.5 opened. • Municipal golf systems facing challenges nationwide. ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Competitive Golf Market (cont'd) Bay Area • Bay Area is in the top 10% of all markets in U.S. for number ofstandard public golf courses. • In the 9-county Bay Area, 27 new golf facilities, including 21 public, opened between 1997 and 2006. • Fight for market share -per-course rounds down about 25% to 30% since the late 1990s. • Green fees flat, making it difficult to grow revenue. • Other East Bay golf courses have undergone major capital improvements in recent years. ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Chuck Corica Golf Operations Operational Issues NGF Consulting has made a series of recommendations related to issues such as: • Fees • Staffing/Training • Customer service • Pace-of-play • Course marshaling • Marketing • Complimentary play • Clubhouse replacement ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Chuck Corica Golf Operations (cont'd) Rounds and Revenues FY 01-02 - FY 05-06 • Paid rounds decreased by more than 75,000, a decline of 37.6%. (At the same time, `Complimentary' rounds increased by 2,527, or 38%). • Rounds for Earl Fry decreased by 25.8%, for Jack Clark by 33.4%, for Mif Albright by 57.6%. • Total receipts decreased by $1.35 million, or by 25.3%. • Rounds decline cannot be attributed to the weather, as average paid rounds played per good weather day fell by 28% between FY02 and FY06. ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Chuck Corica Golf Operations (cont'd) Rounds 300, 000 250, 000 200, 000 150, 000 100, 000 50, 000 0 Peak Late 1990s +/- ~ ~ ~ ~ 2001-02 2002-03 2003-04 2004-05 2005-06 MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Chuck Corica Golf Operations (cont'd) Revenues $5,500,000 $5,000,000 $4, 500, 000 $4,000,000 $3, 500, 000 $3,000,000 2001-02 2002-03 2003-04 2004-05 2005-06 ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Chuck Corica Golf Operations (cont'd) Expenses FY 01-02 - FY 05-06 • Wages and Benefits alone increased by $502,000, or 27.7%. • Total non-labor operating expenses, excluding transfers and surcharges, decreased by $213,720, or 10.9%. • Labor costs, the largest single expense item for Chuck Corica, increased by 97.1 %. Wages and benefits per revenue dollar have increased by 70.6%. • Labor costs as a percentage of total operating expenses (excluding depreciation, debt, and transfers) have increased from 53.2% to 62.5% ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Chuck Corica Golf Operations (cont'd) Wages & Benefits $2,500,000 $2,250,000 ~z,ooo,ooo $1,750,000 $1,500,000 2001-02 2002-03 2003-04 2004-05 2005-06 ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Chuck Corica Golf Operations (cont'd) Expenses FY 01-02 - FY 05-06 (cont'd) • Total expense per round (including depreciation, debt, and annual transfers) increased by 64% to $38.67 per round. This latter figure is essentially the cost of producing a round of golf at Chuck Corica. • Annual transfers from Chuck Corica over the last five years averaged: - $191,259 for PILOT - $143,961 in ROI - $193,115 Surcharges - $399,113 in Cost Allocation ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Chuck Corica Golf Operations (cont'd) Net Results FY 01-02 - FY 05-06 • Operating Income/Loss, excluding surcharges and ROI, went from positive $1.365 million to a negative $280,000. • Excluding Cost Allocation, transfers, and debt service, Operating Income/Loss went from a positive $1.57 million to a negative $70,627. ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Chuck Corica Golf Operations (cont'd) Golf Budget Forecast $1.500 N ~ $1.000 $0.500 $0.000 ($0.500) ($1.000) ($1.500) ~p`L ~p"~ ~~b ~~~ X00 ~~'1 ~~cb y00 ~^o ~^^ ~^`L F F F F F F F F F F F Net Income/ (Loss) - - Forecast Net Income/ (Loss) - - -Forecast Net Income without Surcharge and ROI ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Management Options for Chuck Corica • Continue ~~As Is" -City manages and maintains Chuck Corica Golf Complex - Retain control - Capital improvements continue to be deferred - Asset further deteriorates - General Fund would likely have to subsidize golf ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Management Oations for Chuck Corica (cont'd • Full Service Management Contract: - City retains relatively high level of control - Fixed fee plus incentive - Expenses pass through to City, but should be significantly reduced - Burden of risk still with City - City must stil l fund capital improvements ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Management Oations for Chuck Corica (cont'd • Operating Lease: - City loses some control over day-to-day operations - Most municipal leases have provisions regarding: • Green fee approval • Standards and compliance procedures for golf course maintenance - Burden of operating risk shifted to private operator - Guaranteed income stream for municipality - Private sources would be available to fund capital improvements ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Projected Economic Performance Based on our market and facility analysis, NGF Consulting prepared afive-year financial pro forma for three scenarios: 1. Operation continues "as is" (assumes continuation of current market conditions, management, maintenance, CIP policy, annual transfers, with no implementation of NGFC findings). The only change assumed under this "base" scenario is that the stand-alone banquet center (capacity 300) is built and operational by 2008-09. ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Projected Economic Performance (cont'd) 2 Continued self-management and maintenance by City, but with implementation of NGF Consulting operational recommendations (with exception of abatement of ROI and Surcharge transfers, and the closing of the Mif Albright). It is assumed that capital improvements recommended in this report cannot be funded, so the banquet center remains the only new major facility improvement in this scenario. ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Projected Economic Performance (cont'd) 3 Operation and maintenance by independent lessee. Other than banquet center, no recommended capital improvements are assumed to be made, as funding for, and timing of, these improvements will be a negotiation process between the two parties. ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Results Scenario 1 -Continued Self-operation: • Cumulative net losses, after all operating expenses, debt service, and transfers, will be more than $3.8 million over the next five years. • These losses will result in continued depletion of the operating reserve (unrestricted fund balance), and preclude major facility improvements. • This scenario will put Chuck Corica at a competitive disadvantage as other regional golf courses continue their CIP programs. ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Results (cont'd) Scenario 2 -Continued Self-operation/Enacting NGF Recommendations: • Considering all preliminary expense estimates, debt service payments, and annual transfers, cumulative losses will still total more than $1.8 million over the next five years. • Enacting the recommendations made in this report will result in an improved bottom line. However, the City will have to continue depleting the operating reserve, and major facility improvements will be deferred. ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Results (cont'd) Scenario 3 -Operating Lease: • Rent/lease payments to the City will total $3.38 million over the first five years of operation, including restaurant. • After debt service payments and capital improvement set aside, the City is projected to net about $1.78 million over the five years. ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Conclusion • Study was commissioned with ultimate goal of protecting, preserving, and enhancing the Chuck Corica Golf Complex as a valuable community asset and to ensure its financial viability into the future. • NGF Consulting believes that City self-operation of Chuck Corica will result in continued yearly operating losses. • NGF Consulting cash flow models for Chuck Corica indicate that continued self-operation is unlikely to generate enough revenue to sustain operations for the long term and fund necessary capital improvements. ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES Conclusion (cont'd) • NGF Consulting concludes that a lease agreement is the best solution for the City if it wants to stem the financial downturn, and preserve the golf facility asset for future generations. NGF Consulting believes that City self- operation of Chuck Corica will result in continued yearly operating losses. • The lease would shift the burden of risk to the private operator, provide a guaranteed net cash flow to the City, and provide a means to fund needed facility improvements. ~ ~ ~ ~ MEMBER RE~~URGE~ * ~~NSULTIH~i RE$E~R~~I ~ I~flT~B4SE ~ERYI~ES