2007-05-31 SubmittalCity of Alameda
City Council and Planning Board
Joint Meeting May 31, 2007
Planning and Building Department
Handouts from the 05-31-07
Joint Council/Planning Board
Meeting
1
Planning & Bullding Activity
July 1, 2006 — May 1, 2007
• 269 Minor Design Reviews
• 92 Major Design Reviews
• 21 Use Permits
• 23 Certificates of Approval for Historic Buildings
• 199 Home Occupation Permits
• 34 Zoning Compliance Determinations
• 56 Major Entitlements (General Plan
Amendment, Zone Change, Master Development
Plan, Subdivision Map)
• 6 Appeals
Planning & Bullding Activity
July 1, 2006 — May 1, 2007
• 5,335 Permits Issued — Value $146 mil
(Including 4,055 Under Construction)
• 567 Permits in Plan Check — Value $23 mil
• $20 million increase in permit value for
additions /alterations to existing buildings
(20% over last year)
Developing a Work Program
Considerations
• Community Interest
• City Goals and Policies
• State Law
• Promoting a Livable Community
• Projects Already Initiated
• New Opportunities
1
Developing a Work Program
Achievable Goals
�ace�
ecessar
Implementing a Work Program
Participation = Success
2007 -2009 Planning Work Program
• General Plan Updates
• Amendments to Development Regulations
• Local Action Plan for Global Sustainability
• Historic Preservation Work Program
• Public Art Work Program
• Improvements in Service Delivery
• Special Projects
Alameda Point Redevelopment
Station Area Plan for Alameda Point
> Housing Element/Measure A Workshop
Carnegie Building Restoration
2
Status of Customer Service Improvement Committee Work Items
May 9, 2007
work Item
Status
THEME 1: IMPLEMENT CITY GOALS AND POLICIES
1.
Develo a clear threshold for when code u e : ades are ref uired.
COMPLETE
Z.
Zoning Text Amendment AMC Section 30 -5.7 M
COMPLETE
3.
Rewrite Historic Preservation Ordinance to revise demolition penalties and clarify the
demolition threshold. Held HAB workshop in March. Completion of draft delayed
due to departure of contract planner.
IN PROGRESS
HAB workshop January
or February
4.
Develop a clear definition of what constitutes a bedroom Committee voted to delete
this from the staff work items and suggested that reactors should develop their own
industry standard for the purpose of listing and selling property. The City uses the
denition of habitable space provided in the Building Code.
DELETED
5.
, Provide Code Interpretation on "Habitable Space"
_
COMPLETE
6.
Seismic Retrofit Incentive Ordinance.
Ci Council a roved Jul 18.
COMPLETE
7.
•
Exterior door replacements & Minor Design Review and Permit requirements. This
item will be added to an inventory of publications to be prepared/revised. Staff
Publication Group has been formed. First step, which includes updates and
corrections to information on handouts and instructions are under way. Completion
anticipated in 3 -4 months. Second step includes rewriting and reformatting
publications.
IN PROGRESS
8.
Develop a mission statement for the Committee. Completed by Committee in October
2006. .
_
COMPLETED
9.
Provide a handout on the Historic Building- code.
PENDING
10.
Create an enterprise fund to provide more predictable revenue for the Planning and
DELETED
Building Department. There is no need to create an enterprisefund as the Planning
and Buildin : De ■ artrnent is al read , a sub nd. Fi een ■ ercent o 'revenues in excess
of operating expenses accrue to the General Fund, and 85% of excess revenues are
set aside and may only be used for permit center facilities and activities such as,
developing a One -Stop Permit Center at The Carnegie and for increased staff. Excess
revenues over the past five years have ranged between $700,000 -- 800, 000.
PENDING = Work on this task has not started.
NOTE: Work products and tasks will be initiated according to the "Recommendation and Action
Plan Summary" in the System and Assessment Improvement Plan.
IN PROGRESS = Work has been initiated.
1
THEME 2: Co CATION OF REGULATIONS, REQUIREMENTS, AND PROCESS
1.
The permit valuation formula should be posted on the website so individuals can roughly
determine the fees without having to call in and talk with a Permit Tech. Saves staff time
since they don't have to run sample fee calculations
COMPLETE
2.
On the back of the permit card have a notes section to show the date /inspector's
name /notes, inspector's initials. Arrange permit information in date sequence rather than
IN PROGRESS
.
permit type (alpha).
A new two -sided permit card will be introduced at the same time the Planning and
Building Department implements the Wireless Inspection Program. Staff engaged
consultant to assist in implementation of the additional ACCELA modules. Work to be
completed by June 2007.
3.
Print the permit "hard" card with only the inspections that are required for that project, the
other inspection s could be "struck through" so they could still be seen but not required.
This prevents missed inspections prior to the final, or missing Design Review which leads
to an expired permit, resubmitting plans, more fees.
A new two -sided permit card will be introduced at the same time the Planning and
Building Department implements the Wireless Inspection Program. Staff engaged
consultant to assist in implementation of the additional ACCELA modules. Work to be
completed by June 2007. • .
IN PROGRESS
4.
Clarification of "Housing and Building Code Appeal Board" - who is on it? When do they
meet? Post it in the B &P Dept.; add it to hard cards, etc.
Notice informing applicants of the existence of the Appeals Board is posted at the Permit
Center Counter and will be handed out to all applicants.
COMPLETE
5.
Present an information sheet with appropriate items to the consumer, which also explains
the obligation a contractor, has to the consumer vs. a city inspector to the consumer.
Explain why permits matter.
Link added from City website to CSLB website.
COMPLETE
6.
Provide a policy statement regarding the City of Alameda's obligation 1 commitment to
maintain accurate records. Explain consumer recourse if the city loses records. Post/print
this to the consumer. Provide a policy statement on the process if an applicant has records
no longer in the City's possession. A handout will be added to an inventory of
publications to be prepared/revised. Assigned to Publications Group.
PENDING
7.
Code Enforcement - explain what it is, how it happens, how an issue is assigned some type
of priority.
COMPLETE
8.
Develop a checklist for structural calculation submittals. Vincent Wu working on it.
IN PROGRESS
9.
Develop public information handout regarding why permits matter.
Two brochures from ICC have been added to our list of documents available in the Permit
Center and on the City of Alameda Web Site.
COMPLETE
10.
Hold Response Letter standard format.
COMPLETE
11.
Provide copies of all of the Zoning Ordinance and the Historic Building Study list at the
IN PROGRESS
counter rather than at Alameda Printing.
Both documents are available on the Planning and Building Department web site.
Publications group will review other documents for posting on website, including the
Housing Element and a PDF version of the Zoning Ordinance that can be bookrarked.
12.
Provide articles to the local newspapers on various subjects including "What requires a
permit ", and when to hire a professional (encourage applicants to have a professional
involved, es eciall on residential ro'ects). Add to list o communi education tools.
PENDING
13.
Provide handout with submittal requirements for replacement -in -kind exemptions
(windows and siding). Assigned to Publications Group.
IN PROGRESS
_
14.
Review current Water Supply Fixture Count and piping size code requirements.
IN PROGRESS
15.
Put Code Compliance Complaints "disclaimer" online in the Permit Manager (e.g. that
Code Compliance Complaints are only available to be viewed via the Permit Office). Also
put a disclaimer in the "Permit Manager" that the records online only go back to 1980. See
if software can be changed to not include Code Complaint "Complainant" so that via the
Permit Manager people can get a full "Permit History" online. Needs to be changed on
link.
PENDING
2
16.
Come up with a "quick" way to determine if a commercial building or structure can be
demolished. Include in flow chart that illustrates process — See no. 19.
PENDING
17.
Make it so all "Code Bulletins" are available Online.
COMPLETE
18.
Check list for Plan (Design Review) Submittal Requirements. Requirement to submit
photos added to checklist. Checklist, being reviewed by Publication Group for additional
submittal requirement such as, materials samples for minor design review and possibly
replacement -in -kind. Checklist to be posted on City's website.
IN PROGRESS
19.
Provide a flow chart for the Permit Process.
PENDING
20.
Update the permit history request form to state that requests and responses may be made
via e-mail with a 24 -hour turn around time. Assigned to Publication Group.
IN PROGRESS
21.
Research availability and cost of updated Sanborn Maps. This item will be researched in
conjunction with preparation of next fiscal year's budget.
PENDING
22.
Provide an information sheet explaining when an architect's or engineer's stamp is
required. Assigned to Publication Group (oversight by Greg).
_
IN PROGRESS
THEME 3: STAFF RESPONSIVENESS AND SERVICE TO CUSTOMERS
1.
All forms near the Planning and Building door should be posted on the Department
website. Publications Group will review website to determine which City forms, if
any are to be posted and work with IT and vendor on posting as forms are
updated/revised.
IN PROGRESS
2.
Regular work schedule of staff on individual voice mail. Keep reminding staff
ONGOING
3.
Direct shone numbers of ke staff assi _ ned to • ro' ect.
. COMPLETE
4.
Status of using sealed tubes so people other than city employees can transport
drawings between City Hall and Alameda Point.
Minimal delay occurs in the transport of plans from City Hall to City Hall West.
DELETED
5.
Development Services Department to provide public with commercial property
availability on website.
This information has been available on the Development Services Website for more
than a year. Revision date is at the bottom of each page.
COMPLETE
6.
Visible policy statement in Planning & Building Department that NO referrals are to
be made by staff.
Notice informing applicants of this policy posted at the Permit Center Counter and
will be handed out to all applicants.
Make the city website more consumer friendly and have an obvious link to permit
histories along with a disclaimer about how far back the computerized records go
Link exists from City of Alameda home page.
COMPLETE
COMPLETE
7.
8.
The website says that over - the - counter permits are for contractors only. That will
eliminate the homeowner who cannot take time off of work from getting a permit to
replace his water heater on the weekend.
Staff is working with software company to allow homeowners to obtain over the
counter permits via the web. Staff engaged consultant to assist in implementation
of the additional ACCELA modules. Work to be completed by June 2007.
IN PROGRESS
9.
Install a computer at the front of the office with direct access to the online items that
have been addressed here (permit histories, forms, fee schedules, etc). Place a printer
behind the counter and charge the consumer per page printed.
There is insufficient space to accommodate this request. Should the Permit Center be
relocated there may be an opportunity to provide a customer work station.
DELETED
3
10.
Clarify that the counter sign up meeting with the planner is only for 15 minutes. Get
the customers to make appointments with the planners. How long can those
appointments last? How do they do that? And how do they get consistency with the
planner? Is there a list yet of items a customer should bring that helps make the
customer's meeting more productive?
A notice regarding the 15 minutes is posted at the Counter Planners desk Customers
are encouraged to schedule an appointment if they believe they need more than 15
minutes with the Planner. Appointments are scheduled directly with the Planner and
can be for as long as the customer needs. An hourly fee is charged for the time spent.
The Planners meet on a regular basis to discuss issues and foster consistent code
calls. The Plan Review and Submittal Guideline pamphlet outlines what basic info is
needed to begin the permit process.
COMPLETE
11.
Provide an organizational chart of the Planning and Building Department.
COMPLETE
12.
Keep copies of projects undergoing Design Review, Variance or Use Permit public
review at a designated location. These projects are located in the "pending projects"
file cabinet in the Planning Division.
COMPLETE
_ _
13.
Require staff to provide extended greetings on voice mail when they are away from
the office (sick or vacation). Have alternate staff check voicemail for those who are
out sick. Keep reminding staff.
ONGOING
14.
Add a question on the permit application forms asking how the customer would like
PENDING
to receive communications (FAX, e-mail or U.S. mail).
15.
Ensure that applicant and owners are included in project notification list.
COMPLETE
THEME 4: PREDICTABILITY OF PROCESS AND RESULTS
1.
Fees and reliability of the costs quoted to applicants (only subject to rate changes
between the time the quote is made and applications submitted and/or the customer
changing the project). Post/print the policy to the consumer.
Fee estimates given are estimates. Planning and Building Staff provide the most
accurate fee estimate possible based on the information provided by the applicant.
Planning & Building staff do not have the authority to waive Council- adopted fees. A
revised Master Fee Schedule was approved by City Council in October.
COMPLETE
THEME 5: ACCOUNTABILITY FOR QUALITY AND CONSISTENCY OF DECISION- MAKING
1.
Clarify staff ability to meet "expediting" policy. Under - promise and over - deliver.
Concurrent plan check is a service offered to expedite the permit review. Concurrent
plan check time frames are met over 95% of the time. In those cases where the
promised lime frame is missed the entire concurrent fee is refunded. The City has
hired additional plan check staff and outsource some plan review. Plan Check
Engineers are evaluating the plan check process to provide a quicker process for a
larger number of permit types. The streamlined process would allow an increase in
the types of permits that can be issued over the counter or within 2 -3 days.
COMPLETE
2.
Review customer service responses.
"How Are We Doing Forms" available at the counter and online They can be
dropped in our locked response box or returned to HR. Staff does not require nor
encourage responses.
ONGOING
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G:\Planbldg.adm \CUSTOMER SERVICE\Committee Work Items NovO6.doc
4
Objective
A
1
2
General Plan Update
3
General Plan Update
4
General Plan Update
5
Project
B
Planning and Building Department
Planning Work Program 2007 -2009
Northern Waterfront General Plan Amendment
Transportation Element Update: Update includes
policies developed in conjunction with the
Transportation Master Plan (TMP). Joint project
with Public Works.
Land Use Element - Retail and Business Services
Section Update: Based on policies developed in
conjunction with Economic Development Strategic
Plan Update.
D
Driver
City Council- appointed Northern Waterfront
Advisory Committee recommendations to guide
redevelopment
Required by State Law every 10 years. Current
General Plan adopted 1991.
Required by State Law every 10 years. Current
General Plan adopted 1991. Ensure the
community's economic health.
General Plan Update
6
Zoning Overlay District
7
Amend Development
Regulations
8
Amend Development
Regulations
Housing Element: Update required by State to
include new housing allocation to meet Alameda's
share of regional housing needs. Plan must
provide for affordable housing based on
percentages established by the State for low, very
low and moderate - income households.
Ranches Neighborhood Overlay District: Create a
zoning overlay that provides additional height,
mass and design regulations to preserve the
existing character of the neighborhood.
Second Unit Ordinance
Required by State Law and HCD by June 2009.
Planning Board must review dradft and make
recommendation by mid -2008.
Inititated by the Ranches Neighborhood.
Required with Conditional Approval of 2001 -2006
Housing Element
Density Bonus Ordinance. The State ordinance is Required by State Law
the default if the City does not adopt its own
density bonus ordinance.
F
Timeline
Complete July
2007
Jan -Dec 2007
Jan -July 2008
Feb 2007 -
June 2009
May - August 2007
G
Status
City Council hearing June 19, 2007.
TMP underway by Public Works. Draft
functional classification system completed.
Requesting proposals for consultant services
for environmental review and traffic analysis for
Economic Development Strategic Plan Update
underway by Development Services
Department. Surveys completed.
Housing site inventory underway. Required
housing allocation received from State.
Requesting proposals for consultant services.
Consultant preparing photographic survey of
existing neighborhood and illustrations of
proposed overlay regulations. Neighborhood
meeting to be scheduled in the near future.
Sept 2007:Mar
2008
Sept 2007 -Mar
2008
Draft ordinance prepared, pending circulation to
other Departments and public input.
Draft ordinance prepared, pending circulation to
other Departments and public input.
1
Planning and Building Department
Planning Work Program 2007 -2009
2
A
B
D
F
0
2
10
Objective
Amend Development
Regulations
Project
Subdivision Ordinance Amendment, including
Condominium Conversion.
Driver
_
Not in compliance with current Subdivision Map
Act. Current subdivision ordinance does not
provide for open space dedication. Council &
community interest in condominium conversions.
Timeline
-
Sept 2007 - March
2008
,
Status
.
Initiated work with consultant.
11
Amend Development
Regulations
y
Parking Ordinance Amendment: Pending the
outcome of the parking study, for the Webster and
Park Street Commercial Districts and
development of the Parking Management and
Implementation Plan.
Business community interest. Ensure
community's economic health.
TBD
Development Services Dept. managing parking
study underway for Park/Webster Street
commercial districts to determine parking
supply, demand and loading zone analysis.
Public workshops conducted 2/26 and 2/28.
•
12
Amend Development
Regulations
"Green" Building Ordinances: Extensive public
outreach and education necessary for
implementation. Ordiancnes to include anti-
styrofoam measures and recommendations for
charging station for electric vehicles in new
developments.
Community interest and environmental
sustainability. Under consideration by Climate
Protection Task Force.
Aug 2007 - Jan
2008
,
Researched ordinances adopted in other
communities. Presentation by StopWaste.org to
Planning Board 3/12. Staff attending green
building seminars. Preparing Request for
Proposals for consultant services.
13
Amend Development
Regulations
Landscaping Ordinance Amendment: Include Bay-
friendly landscape requirements, provide for tree
preservation, and add design standards.
Community interest and environmental
sustainability. Under consideration by Climate
Protection Task Force.
Jan - July 2008
Researching ordinances adopted in other
communities. Presentation by StopWaste.org to
Planning Board 3/12.
14
Amend Development
Regulations
Historic Preservation Ordinance Amendment
Community and City Interest
___
June - Aug 2007
Amended ordinance drafted to include
penalties, designation procedures and
procedures for review of alterations.
r
15
Amend Development
Regulations
Northern Waterfront Design Guidelines
Implements the Northern Waterfront General Plan
Amendment goals and policies
June -Nov 2008
Draft guidelines prepared several years ago, but
project was never brought forward.
16
Amend Development
Regulations
Commercial Design Guidelines
City's need to have appropriate development
regulations to guide future development.
June -Nov 2008
Draft guidelines prepared several years ago, but
project was never brought forward.
i7
Amend Development
Regulations
Small Lot Residential Guidelines
w
City's need to have appropriate development
regulations to guide future development.
June -Nov 2008
Researched guidelines of other municipalities.
2
1
2
18
20
21
A
Objective
Housing
Element/Measure A
Workshop
Emergency
preparedness and
public safety program.
Project
Planning and Building Department
Planning Work Program 2007 -2009
Develop a public forum for discussion of facts
about Measure A and its benefits and limitations interest.
on housing in Alameda.
Driver
Community, Planning Board and City Council
Soft-story Seismic Retrofit Incentive Program:
Develop an incentive program that encourages
owners to improve seismic stability and safety of
their buildings (primarily historic commercial
buildings) in the event of an earthquake.
Public safety and preservation of historic buildings.
Apr -July 2007
Workshop in July
Mar -Jul 2008
Prepare_StationArea Prepare Station Area Plan for Alameda Point: Plan Planned Development Concept for Alameda Point, Jan -Oct 2007
Plan for Alameda Point to relocate Main Street ferry terminal to create a grant funding from MTC, community interest in
multi- transit station as recommended in the PDC. transit - oriented development.
Global Sustainabilxty
Prepare Local Action Plan to implement
International Council for Local Environmental
Initiatives Cities for Climate Protection Campaign:
Potential implementation of long -term programs
and projects that the Climate Protection Task
Force is developing.
Community and City
Implement the Alameda The Alameda Downtown Vision Plan calls for
Downtown Vision Plan quarterly performance reviews to evaluate
22 im •Iementation of the Plan.
3
Planning Board and community interest in
implementation of the Vision.
This workshop will include discussion of the
facts, benefits and limitations of Measure A in
the context of the Housing Element and
Pending hiring consultant to assist staff in
inventory of soft story buildings.
First workshop held March 29. Next workshop
late June -July.
Local Action Plan
Jan -July 2007
Council- appointed climate Protection Task
Force meets monthly. Established baseline year
and collected emissions data. Identified and
currently evaluating potential programs and
projects to reduce greenhouse gas emissions.
Prioritizing action items.
Objective
1
2
3
4
5
6
A
Promote Public
Awareness of Local
History & Architecture
Promote Public
Awareness of Local
History & Architecture
Promote Public
Awareness of Local
History & Architecture
Provide Resources &
Incentives for Historic
Preservation
B
Project
Planning and Building Department
Historic Preservation Work Program 2007 -2009
Establish a plaque or marker program for historic
properties
Annually celebrate Historic Preservation Month
and have programs and events
Create a comprehensive permanent exhibit of
Alameda history and historical architecture
D
Driver
HAB, AAPS, Alameda Museum and community
interest
HAB, AAPS, Alameda Museum and community
interest
HAB, MPS, Alameda Museum and community
interest
E
Timeline
Sept -Dec 2007
Annually
July -Dec 2009
F
Status
Researched plaque program in San Francisco.
AAPS willing to participate in funding.
Develop an on -line Citywide historic property
database with photos using the California
Resources Inventory Database (CHRID). Begin
by digitizing 1979 Survey photos.
HAB, AAPS, Alameda Museum
First Phase Oct -
Dec 2007
Preservation Month celebrated in 2006 and 2007.
Looking at display space for rotating exhibit as
part of potential Permit Center at The Carnegie.
First Phase: Create database format and link to
ACCELA and CIS. Requested consultant proposal
for database services.
7
8
9
10
12
Provide Resources &
Incentives for Historic
Preservation
Provide Resources &
Incentives for Historic
Preservation
Provide Resources &
Incentives for Historic
Preservation
Provide Resources &
Incentives for Historic
Preservation
Provide Resources &
Incentives for Historic
Preservation
Develop a historic building materials source list
and make samples of materials available such as,
windows, paneling and molding
Determine feasibility of a Mills Act program to
provide tax incentives for restoration and
rehabilitation of historic buildings in for Alameda
Develop project criteria and a priority rating
system for City's rehabilitation assistance program
(facade grants) for historic buildings.
Provide a centralized research center for historic
buildings (City archive) in collaboration with MPS
and the Alameda Museum.
Prepare a Citywide historic commercial design
review manual that includes the historic
preservation concepts in the Guide to Residential
Design and the Webster Street Design Review
Manual
HAB, AAPS, Alameda Museum and community
interest
HAB, AAPS, Alameda Museum
HAB, AAPS, Alameda Museum and community
interest
HAB, AAPS, Alameda Museum and community
interest
HAB, Planning Board and community interest
Sept -Dec 2007
Jan -Jun 2009
July -Dec 2008
First Phase Jul -
Aug 2007
Jun -Nov 2008
Confirm with Finance Director. Requires City
Council approval of program.
Confirm with Development Services and work with
DSD staff.
First phase: Inventory relevant City documents.
Coordinate with Library Director,
Coordinate with development of other City design
guidelines.
1
2
A
Objective
Planning and Building Department
Historic Preservation Work Program 2007 -2009
D
Project
Driver
E
Timeline
Status
Amend Development
Regulations
13
14
15
17
Amend ordinance to include penalties, designation City Council, HAB, AAPS
procedures and procedures for review of
alterations.
Jan -Aug 2007
First draft ordinance reviewed by HAB 2006.
Revisions under way.
Con tin ue Surveys
Con tin ue Surveys
Conduct a detailed survey of 1850's through
1870's buildings
Conduct a survey of significant accessory
structures that are not adequately addresses in
existing surveys
HAB and community interest
HAB and community interest
Designate Historic Designate more Historic Monuments
Monuments & Districts
HAB and community interest
Begin Jan 2009
Begin Oct 2009
Consultant services required.
Consultant services required.
18
19
Designate Historic Designate historic overlay districts not specified in
Monuments & Districts AMC.
HAB and community interest
Jan 2009,
ongoing
Consultant services required.
Jun 2009 ongoing
Consultant services required.
Restore & Preserve City- Develop a preservation management program for
owned Historic City -owned historic buildings.
Buildings
Restore & Preserve City- Determine how to adapt vacant or underutilized
owned Historic City -owned historic buildings for reuse
20 Buildings
HAB, AAPS and community interest
HAB, AAPS and community interest
Jul -Dec 2008
Jul -Dec 2008
Confirm and coordinate with Public Works and
Recreation and Parks Departments. Consultant
services required.
Confirm and coordinate with Public Works and
Recreation and Parks Departments. Consultant
services required.