REsolution 15192CITY OF ALAMEDA RESOLUTION NO. 15192
Adoption of Resolution Amending the Alameda City Employees
Association (ACEA) Salary Schedule to Amend the Work Week of
Customer Service Representative and Lead Customer Service
Representative Classifications from Thirty Seven and a Half (37.5)
Hours a Week to Forty (40) Hours Per Week
WHEREAS, over the past several years, the General Manager and Public Utility
Board at Alameda Municipal Power (AMP) have continued to identify ways to improve
service to its customers: and
WHEREAS, Customer Service Representatives and Lead Customer Service
Representative currently work five seven and half hour days for a thirty seven and half
hour work week; and
WHEREAS, increasing the hours worked from seven and half hours a day to eight
hours a day for a forty hour work week will allow for an increase in hours at the public
counter and for staff to respond to phone calls; and
WHEREAS, while this change will not impact the current hourly wage of the
Customer Service Representative and Lead Customer Service Representative it will result
in an increase in Holiday, Vacation and Sick Leave Accruals to reflect the 40 hour work
week;
NOW, THEREFOR BE IT RESOLVED by the Council of the City of Alameda
that the salary resolution of the Alameda City Employees Association (ACEA) is hereby
amended by establishing the work day to be eight hours per day for the
classifications of Customer Service Representative and Lead Customer Service
Representative.
I, the undersigned, hereby certify that the foregoing Resolution was duly and
regularly adopted and passed by the Council of the City of Alameda in a regular
meeting assembled on the 6th day of September, 2016, by the following vote to wit:
AYES: Councilmembers Daysog, Ezzy Ashcraft, Matarrese, Oddie
and Mayor Spencer — 5.
NOES: None.
ABSENT: None.
ABSTENTIONS: None.
IN WITNESS, WHEREOF, I have hereunto set my hand and affixed the seal of
said City this 71h day of September, 2016.
Mkvx L:�z
Lara Weisi e , City Clerk
City of Alameda
►A as • a -
Jars C. Kern
City Attorney